Privacy Policy
RegulatoryIQ ("we," "us," or "our") operates the website regulatoryiq.ai. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
Information We Collect
We collect information that you provide directly to us in connection with your use of our services:
- Name and email address provided during purchase via Stripe
- Business name collected at checkout
- Payment information processed entirely by Stripe. We never receive, access, or store credit card numbers, CVVs, or other payment card data.
- Email communications when you contact our support team
- Website usage data if and when analytics tools are implemented (see Cookies section below)
How We Use Your Information
We use the information we collect for the following purposes:
- To fulfill digital product purchases and deliver template files to your email
- To provide customer support and respond to inquiries
- To send product updates to purchasers, such as updated template versions reflecting new regulatory guidance
- To maintain purchase records for tax and accounting purposes
We do not sell, rent, or share your personal data with third parties for marketing purposes. We do not use customer data to train AI models.
Third-Party Services
We use the following third-party services to operate our business. Each processes data according to their own privacy policies:
- Stripe (payment processing) — Stripe Privacy Policy
- Google Workspace (email and business tools) — Google Privacy Policy
- Netlify (website hosting) — Netlify Privacy Policy
Data Retention
Purchase records are retained for tax and accounting purposes as required by applicable law. You may request deletion of your personal data at any time by emailing support@regulatoryiq.ai. We will process deletion requests within 30 days, except where retention is required by law.
Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA) or United Kingdom, you have the following rights under the General Data Protection Regulation:
- Right of access — request a copy of the personal data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your personal data
- Right to restrict processing — request limitation of how we use your data
- Right to data portability — request your data in a structured, machine-readable format
- Right to object — object to our processing of your personal data
To exercise any of these rights, contact support@regulatoryiq.ai. We will respond within 30 days.
Note: We maintain GDPR-ready data handling practices. A formal GDPR compliance assessment has not yet been completed.
Cookies
As of February 2026, we do not use tracking cookies or third-party analytics tools on regulatoryiq.ai. Only essential cookies required for basic site functionality (if any) may be set by our hosting provider. This section will be updated if analytics or tracking tools are implemented in the future.
Security
We protect your data using industry-standard measures including 256-bit TLS encryption on all connections to regulatoryiq.ai. Payment information is handled exclusively by Stripe and never touches our servers. We restrict access to personal data to authorized personnel only.
Children's Privacy
RegulatoryIQ is a business-to-business service directed at regulatory and quality professionals. Our website and products are not directed at children under 13. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected data from a child under 13, please contact us immediately at support@regulatoryiq.ai.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective upon posting to this page. We encourage you to review this policy periodically. Material changes will be noted by updating the "Last updated" date above.
Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
RegulatoryIQ
support@regulatoryiq.ai
United States (Tennessee)